ENSPIRING.ai: The Art of War - The greatest strategy book ever written - Roger Martin

ENSPIRING.ai: The Art of War - The greatest strategy book ever written - Roger Martin

This video delves into how the principles found in the art of war books, particularly Sun Tzu's "The Art of War," can be applied to modern business strategy. It emphasizes the parallels between military strategy and business approaches, highlighting that both fields ultimately aim to achieve their goals with minimal conflict. The video suggests that MBA students and business leaders can gain valuable insights by applying these philosophical strategies to align company strengths and competition dynamics effectively.

More than just numbers and analysis, the business strategy requires understanding the flexibility and avoidance of prolonged competition, much like in military contexts. The key takeaway from Sun Tzu’s teachings in a business environment is to avoid a zero-sum scenario by strategically placing oneself in a market to deter competition, fostering prolonged peace rather than ongoing battles. Furthermore, it underlines the importance of treating employees with respect and care, equating them with family to enhance creativity and loyalty.

Main takeaways from the video:

💡
Understanding and applying philosophical lessons from military strategy can enhance business practices.
💡
Business strategy should focus on creating value without fostering prolonged adversarial competition.
💡
Companies should balance their focus on competitors, their own capabilities, and the customer's needs to succeed.
💡
Integrating business strategy with design thinking can create powerful solutions, leveraging customer-centric approaches.
💡
Treating employees with importance similar to family members can significantly increase engagement and loyalty.
Please remember to turn on the CC button to view the subtitles.

Key Vocabularies and Common Phrases:

1. eloquent [ˈɛləkwənt] - (adjective) - Having or showing the ability to use language clearly and effectively. - Synonyms: (articulate, expressive, fluent)

Some people, when I wax eloquent about the art of war...

2. strategists [ˈstrætədʒɪsts] - (noun) - People skilled in planning actions or policies to achieve a major or overall aim. - Synonyms: (planners, tacticians, advisors)

The great military strategists, the Sun Tzus and the von Clausewitzs...

3. subdue [səbˈdjuː] - (verb) - To bring under control; to quiet or bring under control. - Synonyms: (overcome, suppress, conquer)

One thing Sun Tzu said was the supreme art of war is to subdue the enemy without fighting...

4. prolonged [prəˈlɔːŋd] - (adjective) - Extended in duration. - Synonyms: (extended, drawn-out, lengthy)

There's no instance of a nation benefiting from prolonged warfare...

5. intimate [ˈɪntɪmɪt] - (adjective) - Closely acquainted; familiar, close. - Synonyms: (close, personal, familiar)

Getting more and more intimate and knowledgeable about customers...

6. integral [ˈɪntɪɡrəl] - (adjective) - necessary to make a whole complete; essential or fundamental. - Synonyms: (essential, fundamental, vital)

Really finding ways to serve them better has become a more integral part of strategy.

7. necessary [ˈnɛsɪsɛri] - (adjective) - Required to be done, achieved, or present; essential. - Synonyms: (essential, requisite, required)

One thing Sun Tzu said was the supreme art of war is to subdue the enemy without fighting, having the unnecessary carnage in war, the actual killing of people or in business, the unnecessary destruction of kind of monetary assets and people's lives and careers, that's not the object of war

8. engagement [ɪnˈɡeɪdʒmənt] - (noun) - Emotional involvement or commitment. - Synonyms: (commitment, involvement, participation)

That's why the disengagement scores in business these days are dreadful.

9. forge [fɔːrdʒ] - (verb) - To form or shape by effort. - Synonyms: (create, build, establish)

Because the world of design has the best training in understanding customers and creating offers for them. It's really weak in understanding the company and competition.

10. tripartite [traɪˈpɑːr.taɪt] - (adjective) - Consisting of three parts. - Synonyms: (threefold, trilateral, trilogical)

And so you had to have a tripartite view, which is, there's things that are important about the company, there's things that are important about our competitors, and there's things that are important about customers.

The Art of War - The greatest strategy book ever written - Roger Martin

Some people, when I wax eloquent about the art of war, say, reading that, is that as good as doing an MBA? And I would say it's a bit of apples and oranges. I think it's this broad philosophical book that MBA students would be well advised to take on and read in business school and say, if I step back from that, could I get a better perspective on how to use this?

The great military strategists, the Sun Tzus and the von Clausewitzs had a way of conceptualizing the competition between forces they saw the best result of military strategy is not having a war. Strategy in business is a relatively new enterprise. It really only came into existence in the late fifties, early sixties, and it was an offshoot of military strategy. People think business and war is all about the numbers and analyzing everything and quantifying everything, and it's not. In military strategy there are really two actors that attention was paid to. One is ourselves. How strong is our army? What resources do we have to fight? And then competition our enemy, how strong are they? What resources do they have?

Sun Tzu, a Chinese general philosopher who wrote one of the most influential books on war, called the Art of War. He wanted to get in behind the mechanics of war to talk more about the philosophy. And I think that's why it's had the staying power it has, because nothing about the world really has changed from that deeper philosophical sense, even though the world has evolved the equipment used in war. But the philosophy I think, behind it has remained constant for the many centuries.

One thing Sun Tzu said was the supreme art of war is to subdue the enemy without fighting, having the unnecessary carnage in war, the actual killing of people or in business, the unnecessary destruction of kind of monetary assets and people's lives and careers, that's not the object of war. The object of war should be to try and make sure that you have an outcome that is sustainable. If their object of war is to crush somebody else in a way that makes them hate you forever, guess what they'll do? They will hate you forever.

So you express your business strategy in a way that causes potential competitors to say, I'm going to compete elsewhere, and hopefully, hopefully they'll succeed elsewhere. That's the perfect strategy so that you won't get into wars, they won't attack you. There's no instance of a nation benefiting from prolonged warfare on what playing field or if you like military strategy battlefield, are you going to play and where not?

And then on that playing field, how are you going to be the best? How are you going to win? You only want to engage in competitions where you can create a win without creating a loser who will keep on attacking. You ask yourself, what can I uniquely do for a particular set of customers? Would be competitors will choose to do something else because I do that thing better. That is not a prolonged war. If you do it right, it's a prolonged peace.

When you surround an army, leave an outlet free. Do not press a desperate foe too hard. You either have to absolutely eliminate entirely a competitor or give it a chance to find another place to play. You can create for them an escape route to a different part of the market, a different segment. But you've shown them that in your target customer set, you are the best. And they can't just come into that place and do whatever they want.

Treat your men as you would your own beloved sons and they will follow you into the deepest valley. A challenge in the modern corporation, right, is many of them get very big and you can think of your employees as pawns in a bigger game. And if you lose a few, so be it. A challenge for anybody who's a military commander or a business leader is that they pay very little attention to what you say. They pay attention like a hawk to what you do.

So if you say, oh, we're a family, you're like my son, and, oh, we have too many of you, and we're going to lay off a couple thousand of you say, oh, so that's what you do with family members, you fire them. That's why the disengagement scores in business these days are dreadful. They're terrible. And I believe in it's because senior managers are not listening to Sun Tzu and saying, each of my employees I need to treat as if they were members of your family, and they will be creative for you.

They will treat the customer exactly the way you wish they treated them. They'll develop the people underneath them. They'll do all of these things that are done for love, not because somebody commanded them to do it in due course. What was recognized in the world of business strategy is that there's a third super important actor, and that is the customer.

And so you had to have a tripartite view, which is, there's things that are important about the company, there's things that are important about our competitors, and there's things that are important about customers. And that was a problem with early business strategy, it didn't pay much attention to the customer. But over the last 40 years, getting more and more intimate and knowledgeable about customers and really finding ways to serve them better has become a more integral part of strategy.

And that's one of the reasons why in the world of business now, design has become very important, because design is a that focuses very much on the customer. And that's why I've spent some of my time in forging a bond between the world of strategy and the world of design. Because the world of design has the best training in understanding customers and creating offers for them. It's really weak in understanding the company and competition.

It doesn't pay attention to that. That's more the world of business strategy historically. And so if you meld those two together, business strategy and design, you get absolutely the most powerful way of creating fantastic winning solutions for customers.

Business, Leadership, Philosophy, Innovation, Strategy, Sun Tzu, Big Think